Online Marketplace

The following information is best used when you are in the Savvi Marketplace section of your membership.

My Savvi Points is the wrong amount
Savvi Points is not available on shipping and handling, taxes, or purchases made with gift cards. Savvi Points is calculated on the subtotal of your pur...
Tue, 5 Apr, 2016 at 7:55 PM
My Savvi Points has not tracked yet
Don’t worry - it can take up to 7 days for your purchase to track. You should see your eligible purchases on your “My Account” page when the store confirm...
Tue, 5 Apr, 2016 at 7:56 PM
My Savvi Points was declined
Stores usually decline Savvi Points for 11 reasons, with the most common reasons being: • Another link was clicked on immediately before purchase • C...
Tue, 5 Apr, 2016 at 7:59 PM
How Do I Uninstall the Shopping Assistant?
Help us improve the Shopping Assistant or ask a question about it on our Customer Care Form. You can also temporarily disable the Shopping Assistant. ...
Tue, 5 Apr, 2016 at 8:02 PM
How do I use the Shopping Assistant for Firefox, Chrome, Internet Explorer, or Safari?
Download the Shopping Assistant and it will alert you when you’re visiting a participating store’s site. Simply click on Activate cash back and continue sho...
Mon, 27 Feb, 2017 at 9:51 AM
I made a purchase before I joined the site. Can I still get credit?
No. You can only earn rewards on purchases made through the website, Shopping Assistant or Mobile Shopping Assistant.
Tue, 5 Apr, 2016 at 8:04 PM
How do I earn Savvi Points on Savvi Marketplace?
Savvi Points are earned by shopping online with any of the 4,000+ merchants in the Savvi Marketplace network. You can shop and earn Savvi Points from your s...
Mon, 19 Jun, 2017 at 2:14 PM
Exchanging or returning a purchase
Savvi Points is not available on purchases that have been returned or exchanged. If you would like to earn Savvi Points on your order, you will need to ...
Tue, 5 Apr, 2016 at 8:06 PM
Do you want to Refer a Friend?
Referring friends is quick and easy. It costs you nothing to refer a friend or family member, but your friends will earn Savvi Points on all their onlin...
Tue, 5 Apr, 2016 at 8:07 PM
How many ways can I get cash back for my organization?
Shopping online is the only way to earn up to $5 cash back a month on purchases that will go towards your organization. The other money saved through local ...
Fri, 16 Jun, 2017 at 4:13 PM